For many homes, soft water throughout the home is necessary.  To get soft water, homes will use a water softener, which is considered an appliance.  Much like any appliance, a water softener will require service work at some point.  There becomes a point, roughly 20 years when a water softener needs replacing or reconditioning.  Not every water softener needs to be replaced.  They can be refurbished for less money.

A properly maintained water softener will last for several years.  The typical lifespan of a Kinetico water softener is 20 or more years.  The water source to the home or daily water usage factors how long a water softener and its media will last.  When a water softener age nears 20 years, the media (resin) inside the softening tanks becomes worn and loses capacity through attrition.  This is the case with any water softener.  A nice feature of a Kinetico water softener is that it can be reconditioned and work like new for another 20 years.

When we service equipment, our service philosophy is to fix equipment first.  When a water softener is reconditioned, our technicians will replace the existing media with new media, clean the unit, and update any parts that look worn or malfunction.  This is the economical alternative to replacing it with brand new.

Although signs of needing to replace your water softener and signs your water softener isn’t working are similar, it is best to have a Huemann Water service technician check your unit for operation.  If they deem it necessary to recondition or replace your Kinetico water softener, they will discuss options with you at that time.  Don’t hesitate to contact our company at (815) 385-3093 or contact us with any questions.