Iron Bacteria in Water

Not all iron is the same. Many homes on well water in Northeastern Illinois are subjected to different types of iron such as ferrous iron, ferric iron, and iron bacteria. Many people are familiar with ferrous and/or ferric iron because it will stain clothes and water fixtures. Both ferric and ferrous iron in your water are easily removed using Read more

Etching on Glassware

Have you ever noticed your glassware looks like it has scratches all over the glassware?  This is all part of a process called etching.  Etching is caused by pre-rinsing glasses to many times, using too hot of water in the dishwasher, and/or using too much detergent with soft water.  This process

Drinking Softened Water

There is a myth that drinking softened water will increase the sodium levels within you.  There is some truth to this myth, but mostly a false narrative.  The sodium level is slightly elevated with softened water, but there is more salt in your diet than one will drink in 2 quarts of water.

What is this pink slime?

Have you ever seen a pink substance in your bathroom toilet, shower, or tile? Don’t be alarmed, you’re not alone. Many homeowners experience this issue. What is it? It is known as serratia marcescens, otherwise known as “pink slime”. It is an airborne bacterium, not harmful to humans or pets, with an abundant supply in our environment. The bacteria will grow in wet areas, such as bathtubs, toilets, sinks, and tiles, with materials containing phosphorus or fatty substances. It is more commonly seen in the summer months when windows are open and the air has moisture. The bottom line, it’s a complete nuisance. Read more

How Does a Water Softener Work?

Did you know 85% of the homes in the United States are affected by hard water?  Even homes supplied with city water have hard water.  The best way to rid hard water in your home is to use a Kinetico water softener.  Having a water softener in your home provides many benefits, but did you […]

Hard Water in Your Home

Hard Water in Your Home Hard water in the home is hard on you and your appliances.  Not only does hard water leave your skin dry and your hair brittle, it will also leave a film on the shower door, rings in the toilet and bathtub.  Hard water creates more work for you as a […]

What is a Bypass?

It’s the middle of the night and you hear water running in the basement.  You walk downstairs only to find water on the floor.  It’s coming from the water treatment equipment.   Aaaah!  Now what?  Who do you call?  What do you do?  The simple solution- bypass the water treatment equipment. What is a bypass?  The […]

Filling Your Salt Tank

How full should I fill my salt tank?

Since salt is an essential variable to soft water.  Our employees are often asked “How much salt should I put in my salt tank when filling it?”

A family who uses a lot of water can fill the salt tank completely full, but it is strongly recommended the salt tank not be filled until water can be seen at the bottom of the salt tank.  Why?  If the salt tank is filled full and continually topped off with a few bags of salt, it can cause a salt bridge. Read more

Types of Water Softener Salt

It can be difficult choosing among the many different types of water softener salt sold today.  The choices range from pellet, solar, rock, block salt, and potassium chloride  Which salt is best for your water softener?  We dissect the choices and give you helpful information the next time you purchase salt for your water softener.

When choosing a water softener salt, purchase a salt with a low level of impurities or insoluble matter, 99.8% soluble or clean.  By choosing a clean salt, there is less potential of impurities Read more

Salt Tank Bridge

The water in your home doesn’t feel soft.  The water softener sounds like it’s making soft water and the salt tank is full of salt, but the water doesn’t seem or feel right. After weeks the salt in your salt tank hasn’t moved any closer to the bottom.  The effects of hard water are present throughout the home.  You think to yourself, what could it possibly be?

When this occurs in your home, it is likely a salt bridge.  A salt bridge can be described as salt crusted together to form an empty space between the salt and the water in the salt tank. It appears there is salt in the salt tank, but the salt is only on the top half of the salt tank.  The bottom half of the salt tank Read more