Dear Customer,

I want to assure our customers, our company is taking necessary precautions to protect the health and safety of our customers and employees.  Currently, our office is open normal business hours Monday thru Friday, 8:00 am to 4:30 pm.

As a company, we have implemented the following guidelines for our employees:

  1. If any Huemann Water employee is showing symptoms or is sick we are asking them to stay home or contact a doctor.
  2. Washing hands on a frequent basis throughout the day even asking customers to use their bathroom for hand washing.
  3. Use hand sanitizer before and after each call
  4. Avoid coming within 6 feet of customers or others, particularly no contact or shaking hands
  5. Using protective gloves and masks.

Here are updates for the services we are providing to our customers:

Office Pickup

Our office is open for pickup of salt, filters, and chemicals.  We REQUIRE customers wear a mask when entering our building for the safety of our office staff.  We thank you in advance.

Home Salt Delivery

We are entering homes for our fill n stack delivery as well as offering our drop-off service.  With all deliveries, payment is required at time of delivery with cash, check or credit card (Visa, MasterCard, or Discover).  To schedule a delivery, click here.

Service & Sales Department

Our service and sales personnel are entering homes.

We are asking customers if anyone has been sick within the home in the last 2-3 weeks or traveled recently.  We ask our customers to be honest with their responses for the safety of our employees.  We understand some customers do not feel safe with our company in their home.  We understand.  For customers wishing to discuss new water treatment equipment, our sales staff is available through email, phone, or video conferencing.

Please don’t hesitate to contact me with any questions regarding our company’s handling of the COVID-19 virus.  I’m asking for your patience during this time.  We are all in this together.  We wish for you and your loved ones to be safe and healthy.

Regards,

Joe Huemann, President