Huemann Water Stories

Stories from our customers who trusted our company to improve their water.

“I wanted to thank you for providing such an excellent solution to our home in Fox Lake and for being what I think is the leading professional in your industry.  We can now wash white clothes, run the dishwasher and the dishes actually come out clean and spot free and I can wash my car and it looks like I went to the car wash! My only regret is I did not stop by your place five years ago!”

Alan in Fox Lake

“Kurt came out and was so full of information regarding our water quality and suggestions of how to fix them. He also produced records of our address from 20 years ago. It was great to have someone come out and explain things in a way we can understand and without any pressure. Would highly recommend.”

Joyce in Lake in the Hills

“Just a thank you.  Your technician, Josh, really knows his things and fixed my water softener as well as got the connecting pipes and valves in working order.  I would like to commend Josh as a great representative for Huemann Water Conditioning and recommend your company to others.”

Bjorn in Bull Valley

“We are very pleased with the product and water quality. We don’t miss the hassle of continually lugging jugs of water and we are saving money in the process. We should have done this years ago!”

Stan and Linda in McHenry

Matt, Ringwood

“This is a few weeks overdue, but my wife and I wanted to make sure that you knew how pleased we were with a recent service call that we had with you guys.”

“A month after we purchased our new home, we were having issues with our water softener. Josh came out to look at it and the level of customer service and industry expertise that he displayed was bar none! It wasn’t just that he was friendly and fixed what was broken, but rather that he took the time to examine the issue from multiple angles an made sure we knew what was happening with our own system. We felt that it was more like a friend stopping by to help us out than it was a service call.”

Mary, McHenry

“Kurt, Chris and the office staff are exceptional.  They come to my home and offered a good deal.  I have water softener and reverse osmosis system, these people saved my life. I had to go to the store and get water at least once a week.  Both Kurt and Chris took their time explained and analyzed my water and what I needed.  It is a family business, they will take care of their customers.”

Allan, Johnsburg

“Hello, I am writing to express my great satisfaction with your installer Reggie, who installed our Kinetico K5 Water Filter System on May 26, 2017.”

“In addition to just being a very pleasant person and a joy to work with, Reggie demonstrated exceptional skills in his craft and paid great attention to the details required for an exceptional and unobtrusive installation. Though a bit on the pricey side, thus far I like what I see with the K5; having someone take the time to provide exceptional install service softens the financial blow a bit.”

Shari, McHenry

“I would like to take a quick moment and let you know how wonderful the young men are that help out with the Salt Sale on the 1st Saturday of each month.  I have thought this many times and this Saturday just confirmed it once again.  The young men are always polite and full of cheer.  What a wonderful way to show the community what great kids we have.”

Jason, McHenry

“I just wanted to say thanks to your employees that deliver salt to us.  Every time I get a new driver from you, no matter the weather or temperature, they’re always so friendly and respectful.  Going in and out of our boiler room is no easy task.  They just get to work and get it done.  Even if I try making small talk, they’ll talk to me while continuing their work.”

Ed, Green Oaks

“I had a service call today, Josh was the technician.  Just wanted to say that he was excellent.  He was on time, called in advance, very good attitude, helpful and friendly, and knowledgeable.  Very good experience.  He’s a good guy.”

Joyce, Lake in the Hills

“Kurt came out and was so full of information regarding our water quality and suggestions of how to fix them. He also produced records of our address from 20 years ago. It was great to have someone come out and explain things in a way we can understand and without any pressure. Would highly recommend.”

Alan, Fox Lake

“I wanted to thank you for providing such an excellent solution to our home in Fox Lake and for being what I think is the leading professional in your industry. I stopped by your place on a recommendation from a friend and found you were easy to deal with and I immediately felt comfortable with your recommendation. When we decided we wanted your solution, you and your team did a very professional installation and provided excellent training.  We can now wash white clothes, run the dishwasher and the dishes actually come out clean and spot free and I can wash my car and it looks like I went to the car wash! The shower walls and curtain no longer have rust streaks!  Whenever I have any questions you are quick to reply.  Your first Saturday of the month salt sale is another bonus of doing business with Huemann Water Conditioning.  My only regret is I did not stop by your place five years ago!”

Victor, Deer Park

“I asked a lot of questions (which the salesman Kurt patiently encouraged and answered), did a lot of research and have called many competitors in the past.  Most other places do not have the certified plumbers on their crew and are not knowledgeable about their products or water.  This company is different.  From phone calls to sales people to install crew, everyone knows their stuff and they run a tight ship.  The product itself is pricey, but well worth the money to buy something designed well and is solid.  It also is peace of mind to know the installers (Steve & Andrew) knew what they were doing and were designing the piping system to best fit the needs of the house.  This is how every American company should be run.  I am really impressed and highly recommend them.”

John & Suzie, McHenry

“We are so happy with the water softener system that Mike Huemann suggested for us.  He oversaw the replacement of our old water boss system with a Kinetico 2060, Iron Filter, and R/O system. The water pressure increased as we thought because of the elimination of dinky filter in line in our old system.  The water doesn’t have that smell and it tastes much better. It also saves us from buying distilled water (10 to 15 gallons per week) which saves a lot of labor on our part.  He came and gave us an estimate on June 7, 2016 and the system was installed on June 9, 2016. The installation guys were so quick and cleaned up after themselves. (The fellow who had a military haircut went way above and beyond the call of duty, making sure everything was as compact as possible).  We will always have trust in Mike Huemann and his family’s company.  Thanks again for going above and beyond.  They treated us like a family member.”

Steve & Dawn, McHenry

“We are thrilled to be on of the winners of the A200 Kinetico Drinking Water Station.  Thank you much for your years of service and for the 50th Anniversary celebration party.  We look forward to many more years of great service from Huemann!”

Bjorn, Bull Valley

“Just a thank you.  Your technician, Josh, really knows his things and fixed my water softener as well as got the connecting pipes and valves in working order.  I would like to commend Josh as a great representative for Huemann Water Conditioning and recommend your company to others.”

Pete, Spring Grove

“Thank you for the excellent service and guidance you have provided us for the past 20 years.  We have retired, sold our home in Spring Grove and moved to the warmth.  Your service, business model and ultimately your people are exceptional.  The Kinetico softener served us exceptionally well for the past 20 years.  Behind that sterling equipment, your team was outstanding, able to answer questions and thankfully provide directions.  We never needed to call for repairs, but I’m positive your service would be exceptional as well.”

Curtis, Waukegan

“This is just a super, quick follow-up to your services you and  your company recently provided.  Hope this doesn’t sound crazy, but as soon as you sat down and we started chatting, I knew that I was going to be purchasing something from you.  It seemed as though we knew each other for years.  It was kinda crazy.  Anyway, I’m happy with the product so far and I can’t speak enough on the professionalism of the installer (Steve).  He did a great job!  Thanks again.”

Stan & Linda, McHenry

“No more bottled water!  Living in suburbia with a water well yielding undesirable water quality prompted an alternative to buying bottled water for drinking and cooking.  We finally decided on a reverse osmosis water purifier as a cost effective drinking water source.  The unit we selected is a Kinetico K5 because of the system options that are available.  We are very pleased with the product and water quality.  We don’t miss the hassle of continually lugging jugs of water and we are saving money in the process.  We should have done this years ago!”

James, Algonquin

“The quality of the water is significantly improved and wish we would have met up with you years ago.  We sincerely appreciate your guidance and trust.  We’ll enjoy our new system for many years to come.  I was not feeling right about having to rush off the day you visited, but the time spent was quality.”

Jim & Carole, Spring Grove

“Thank you for the great service you continue to provide for us.  Aaron did such a nice job.  He explained everything and is very thorough and neat.  You’re fortunate to have him.”

Brad & Amanda, Wheaton

“We could not be happier with our Kinetico water softener system.  Clean water is such a joy.”

To George – “Thank you for taking the time to come all the way out to our home to explain my system to me and troubleshoot our RO System.”

To Aaron – “It really meant so much to me that you took the time out of your day to call and walk me through unclogging my RO System.  You were able to diagnose and clearly explain the process to correct our problem.  I am happy to say it worked and we have drinking water again.”

“Clearly your company understands quality customer service and satisfaction.  My parents have been happy Huemann customers for 10 years.  With their recommendation and your teams professionalism, I am so happy that we went with Huemann for our water needs.”

Jeff, Elgin

“I moved into a house that was built in 1955 that had a well with a Kinetico Water Conditioning System in it.  I was unfamiliar with wells and called Huemann Water Conditioning in the hope that I would be able to get some information in addition to an evaluation, as I knew the system was quite old and would probably need replacing.  From the initial contact this company was exceptional to work with.  The ladies who answered the phone and took my initial calls were Linda and Kim. They could not have been any friendlier, helpful and more professional.  They took all my information and told me I would receive a call back shortly to discuss my needs.  I received a call back within an hour and made an appointment to have someone come out and check out my system, explain the maintenance and talk to me about possibly replacing and updating the older system.  A man named Josh came out within a few days, exactly as promised. He was very prompt, helpful, professional and took extra time to explain the well system as well as the Kinetico Water Conditioning System. He was very patient with my endless questions and concerns and was not at all pushy as far as trying to sell me any equipment. I decided that since my system was so old it was time to update it.  Josh spent a great deal of time with me and I never felt rushed. At this time I also decided to add a reverse osmosis drinking water system to my home, as well as replacing a 22 year old hot water heater inside my home. Josh even took pictures in the well of my current Kinetico Water Conditioning System to make it easier to plan for the new installation and ensure that it was installed in the most efficient manner possible within the confined available space in my well. He went back to the company to meet and discuss the installation of the system. I soon received a follow-up call from Joe Huemann to discuss the system and work I wanted done.  I also spoke with Kurt from the company and he explained more details and pricing for the entire job.  It was obvious that they had put a great deal of thought and planning into this job to ensure it was done in the best manner possible.  A date was scheduled and they came out and completed the work exactly as planned.  They sent out 3 men, Reggie, Steve and Scott.  All 3 of them were friendly and very helpful and really took the time to explain every aspect of the installation and made sure I understood everything they did. They completed the job and I felt very comfortable with their work and the price was very fair for the great amount of work that they completed.”

“I cannot make enough positive comments about this company.  They have been the best company that I have worked with in decades.  They are an exceptional, company with old fashioned values such as honesty, integrity, and pride in their work which is difficult to find in many companies nowadays.  I called the company several times with questions and concerns before they came out to complete the job and always received prompt call backs and they took the time to make sure I was comfortable and understood every step of the process.  I have never worked with a company with such a quick response time regarding call backs and they always patiently answered all my questions.  They were always on time and never late for any appointments and even called to confirm before they came out to my home.  Their communication and punctuality was outstanding.”

“You can’t go wrong if you decide to use this unbelievable company as they are an exceptional, hard working, honest group of friendly people who really go “above and beyond” in every aspect of their jobs.  This is how all companies should be!  I highly recommend Huemann Water Conditioning as a top notch company and only wish their was a higher rating that I could give them besides and A+.”